Blog

Insights & Career Guides

Practical ServiceNow and Workday guidance from the Jay Edutech team — beginner explainers, career direction, and lessons from the field.

ServiceNow / Career Guide

ServiceNow ITSM Explained for Beginners

New to ServiceNow? This beginner-friendly guide breaks down what IT Service Management is, why it matters, and the four core ITSM processes every beginner should know.

6–8 minutes readRead article

Workday / Career Guide

Introduction to Workday Reporting & Analytics

A beginner's guide to understanding Workday data — what reporting is, standard vs custom reports, and the core building blocks: data sources, business objects, and report fields.

6–8 minutes readRead article